Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information. We may update this policy periodically to reflect changes in laws or improvements to our services. Updates will be published on our website.
By using our platform, products, and services, you acknowledge and agree to the practices outlined in this Privacy Policy.
Information Collection
We collect customer data as part of our ongoing relationship, categorized into:
- Personal Information: This includes details that directly identify you, such as your name, gender, date of birth, address, contact details, and identification documents. It also includes data about your interactions with our services and network performance.
- Non-Personal Information: This refers to aggregated or statistical data that does not identify individuals, such as analytics and anonymized reports.
We may request updates to your Personal Information as needed. Failure to provide required details may limit our ability to offer certain products or services or restrict your participation in events and promotions. With your consent, we may use cookies and similar technologies to enhance your experience and remember your preferences.
Use of Information
We use the information collected for purposes such as:
- Delivering ecommerce services and providing customer support.
- Customizing content and improving your user experience.
- Sharing relevant updates, services, and advisories.
- Meeting legal obligations related to safety, security, and compliance.
- Conducting research and generating analytical insights.
Your Personal Information may be used as required by law or to ensure public safety. Third-party service providers may process data on our behalf under strict confidentiality agreements and for specified purposes.
Disclosure of Information
We may share your information in the following situations:
- With third-party service providers under confidentiality agreements.
- When you participate in promotions or contests hosted by third parties.
- As per your preferences, such as receiving third-party promotional materials.
- To comply with legal obligations, such as subpoenas or law enforcement requests.
- During business transfers or acquisitions, where your data may be shared with the acquiring entity.
Your Rights and Preferences
- Email Communications: You can opt out of email communications by following the unsubscribe instructions provided in our emails.
- Account Details: You may update or request deletion of your account information by contacting us. Please note that some information may be retained for fraud prevention and legal purposes.
- Service Notifications: Certain essential communications may continue even if you opt out of promotional emails.
Data Protection
We are committed to protecting your data through physical, electronic, and procedural measures, including encryption, firewalls, and strict access controls. Only authorized personnel bound by confidentiality agreements can access your data.
We retain information only for as long as necessary to fulfill its purpose or to meet legal and regulatory requirements. When disposing of data, we use secure methods to ensure it is irretrievable.
Contact Us
If you have questions or concerns, feel free to reach out to us at:
Email: info@zerospace.pk