Question 1

Who is ZeroSpace?

Accepted Answer

ZeroSpace is a UAE Best Selling Brand now delivering premium everyday essentials directly across Pakistan — stainless steel water bottles, thermos bottles, vacuum flasks, coffee mugs, tumblers, lunch boxes, lunch bags, and Chromebooks. Free nationwide delivery and Cash on Delivery on every order.

Question 2

Where is ZeroSpace located?

Accepted Answer

Our office is at Office # 3-4, Ground Floor, Gujjar Plaza Bharakahu, Islamabad. We deliver to every city and town across Pakistan.

Question 3

Are ZeroSpace products genuine?

Accepted Answer

Yes. Every ZeroSpace product is 100% genuine, food-grade, BPA-free, and built to the same standards that made us UAE's Best Selling Brand.

Question 4

Is Cash on Delivery available?

Accepted Answer

Yes — on every order across Pakistan with zero COD charges. Pay only the product price when your order arrives at your door.

Question 5

Can I order via WhatsApp?

Accepted Answer

Yes. Message us on +92 305 544 0561 and our team will confirm your order and delivery details.

Question 6

Can I cancel my order?

Accepted Answer

Yes — contact us immediately via WhatsApp at +92 305 544 0561 before dispatch and we will cancel it for you at no charge.

Question 7

Is delivery free?

Accepted Answer

Yes. Free nationwide delivery on every order across Pakistan — no minimum order, no hidden charges, no COD fees.

Question 8

How long does delivery take?

Accepted Answer

3-5 working days across Pakistan. Islamabad and Rawalpindi are usually faster. Remote areas may take slightly longer.

Question 9

Which cities do you deliver to?

Accepted Answer

Every city and town across Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Sialkot, Gujranwala, Abbottabad, and all other locations nationwide.

Question 10

How do I track my order?

Accepted Answer

Once dispatched, you will receive a tracking number via WhatsApp or SMS to track your order through our courier partner.

Question 11

What is the return policy?

Accepted Answer

14-day return policy on all orders. Contact us within 14 days of receiving your order to initiate a return via WhatsApp at +92 305 544 0561 or email at info@zerospace.pk.

Question 12

When will I get my refund?

Accepted Answer

Within 7-10 working days after your returned item is received and inspected.

Question 13

What if I received a damaged or wrong product?

Accepted Answer

Contact us immediately via WhatsApp at +92 305 544 0561 with photos of the product. We will arrange a free replacement or full refund — no return shipping cost on your part.

Question 14

How long do ZeroSpace water bottles keep drinks hot and cold?

Accepted Answer

Hot for up to 12 hours and cold for up to 24 hours — all using double-wall vacuum insulation technology across our full water bottle range.

Question 15

Are the water bottles BPA-free?

Accepted Answer

Yes. All ZeroSpace water bottles are 100% BPA-free, food-grade 304 stainless steel — safe for daily use with both hot and cold beverages.

Question 16

What sizes are available for water bottles?

Accepted Answer

750ml, 1000ml, 40oz, and 2L — across our Vacuum Flask, Thermos, Insulated, and Motivational ranges. Visit zerospace.pk/product-category/water-bottle/ to compare all options.

Question 17

What is the difference between a Thermos, Vacuum Flask, and Insulated Bottle?

Accepted Answer

All three use double-wall vacuum insulation — the main difference is size and shape. The Thermos is 1000ml, the Vacuum Flask is 750ml with a slimmer design, and the Insulated Water Bottle is a large 40oz everyday option.

Question 18

Are the water bottles leak-proof?

Accepted Answer

Yes. All ZeroSpace water bottles have precision-engineered leak-proof lids — completely safe in bags, backpacks, and car cup holders.

Question 19

Can I use ZeroSpace water bottles for hot tea and coffee?

Accepted Answer

Yes. All ZeroSpace stainless steel bottles are safe for hot beverages — tea, coffee, soups, and hot water — and keep drinks hot for up to 12 hours.

Question 20

Are the kids water bottles safe?

Accepted Answer

Yes. ZeroSpace Kids Water Bottles are 100% BPA-free, food-grade stainless steel — lightweight, leak-proof, and easy for children to use independently at school and sports.

Question 21

How do I clean a stainless steel water bottle?

Accepted Answer

Wash with warm water and mild dish soap after every use. Use a bottle brush for thorough interior cleaning. Dry fully with the lid off before storing. Hand wash only — dishwashers can affect the vacuum seal over time.

Question 22

How long does a vacuum flask keep water hot in Pakistan's summer?

Accepted Answer

Up to 12 hours hot and 24 hours cold — reliable through Pakistan's hottest summers and coldest winters.

Question 23

What is the difference between a thermos and a vacuum flask?

Accepted Answer

Both use double-wall vacuum insulation — the terms are often used interchangeably. At ZeroSpace, our Thermos is 1000ml and our Vacuum Flask is 750ml with a slimmer design.

Question 24

What is the difference between a travel coffee mug and a coffee tumbler?

Accepted Answer

A travel mug is slimmer and fits car cup holders — ideal for commuters. A tumbler is larger and wider — better for all-day office and gym use.

Question 25

How long do coffee mugs and tumblers keep drinks hot?

Accepted Answer

Hot for up to 12 hours and cold for up to 24 hours — all using double-wall vacuum insulation.

Question 26

Do the travel coffee mugs fit in car cup holders?

Accepted Answer

Yes. All ZeroSpace travel coffee mugs have a slim profile designed to fit standard car cup holders — perfect for daily commutes across Pakistan.

Question 27

Are the coffee mug and tumbler lids leak-proof?

Accepted Answer

Yes. Precision-engineered airtight lids — completely safe in bags, briefcases, and car cup holders throughout your daily commute.

Question 28

What is the difference between a lunch box and a lunch bag?

Accepted Answer

A lunch box is a rigid stainless steel container that holds food directly. A lunch bag is a soft insulated carrier that holds your lunch box and keeps it temperature-controlled during your commute.

Question 29

Are ZeroSpace lunch boxes leak-proof?

Accepted Answer

Yes. Airtight, leak-proof lids — completely safe for carrying curries, sauces, and liquids in bags and backpacks without any spillage.

Question 30

Is stainless steel safe for Pakistani food?

Accepted Answer

Yes. 304 food-grade stainless steel is BPA-free, rust-resistant, and completely safe for all Pakistani food including curries, rice, daal, and acidic dishes.

Question 31

How does the electric lunch box work?

Accepted Answer

It plugs into a standard 220V office socket and heats your packed meal evenly in minutes — no microwave needed. Perfect for offices across Pakistan without canteen access.

Question 32

How long does an insulated lunch bag keep food warm?

Accepted Answer

Several hours — enough for a full Pakistani office workday from morning preparation to lunch break.

Question 33

What is a Chromebook?

Accepted Answer

A Chromebook is a laptop running Google's Chrome OS — fast, secure, affordable, and perfect for students and home users in Pakistan. It boots in under 10 seconds with full Google Play Store support and excellent battery life.

Question 34

Can I use WhatsApp and YouTube on a Chromebook?

Accepted Answer

Yes. All ZeroSpace Chromebooks support Google Play Store — run WhatsApp, YouTube, Netflix, Zoom, Google Classroom, and every major app used daily in Pakistan.

Question 35

Can I use Microsoft Office on a Chromebook?

Accepted Answer

Yes. Microsoft Office apps are available on the Play Store for Chromebooks. Alternatively, Google Docs, Sheets, and Slides are built-in, free, and fully compatible with all Microsoft Office file formats.

Question 36

Are there COD charges on Chromebook orders?

Accepted Answer

No. Zero COD charges on all Chromebook orders — free nationwide delivery with nothing extra to pay at delivery.

Question 37

What Chromebook brands does ZeroSpace carry?

Accepted Answer

Currently HP, Acer, and Lenovo — with more brands being added regularly. Visit zerospace.pk/product-category/chromebooks/ for all available models and current pricing.

Question 38

Does ZeroSpace offer bulk or wholesale orders?

Accepted Answer

Yes — for schools, offices, and corporate gifting across Pakistan. Contact us at info@zerospace.pk or WhatsApp +92 305 544 0561 for bulk pricing.

Question 39

Are ZeroSpace products good for gifting?

Accepted Answer

Yes. All products come in premium packaging — water bottles, coffee mugs, tumblers, and lunch boxes are our most popular gift items across Pakistan.

Question 40

How do I contact ZeroSpace?

Accepted Answer

WhatsApp / Phone: +92 305 544 0561. Email: info@zerospace.pk. Office: Office # 3-4, Ground Floor, Gujjar Plaza Bharakahu, Islamabad. Contact form available at zerospace.pk/contact-us/.

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